Frequently Asked Questions

We offer the following services for domestic delivery:

• FedEx
• USPS

Shipping Options Overview

We offer various shipping methods, each with its own set of services, including standard and expedited options. Some methods specify a particular carrier, while others may utilize different carriers based on package properties. If you select a method with multiple carrier options, please note that you cannot request a specific carrier.

Expedited Shipping Notice

For pre-order products, expedited shipping options are typically unavailable. This is due to the nature of pre-order processing, which involves specific timelines and coordination. Standard shipping remains available for pre-order items.

Shipping and Delivery Information:

The delivery times are contingent on the chosen shipping method. Each method will specify a delivery date or date range during which you can expect your shipment.

For pre-orders, the estimated number of business days for delivery after the item reaches our facility will be clearly indicated.

In typical circumstances, the provided delivery date or range is accurate 99% of the time. However, a small fraction of shipments might experience extended delivery times. If your delivery is pending, we recommend checking the tracking information for updates. Please note that certain addresses may consistently require more time than the stated delivery dates. Moreover, unforeseen circumstances such as severe weather, natural disasters, or unscheduled events can cause delays in delivery times.